Privacy Policy and Personal Data Processing
1. Data Controller
The entity responsible for processing personal data isSerenGPT based inGeneva, Switzerlandand contact emailsupport@serengpt.ai.
We like to ensure the protection of your personal data. This privacy policy explains what data we collect, how we use it, and what rights you have under applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Swiss Data Protection Act (DSG).
2. Purpose of the Processing
The platform collects and processes personal data for the following purposes:
Create and generate resumes (CVs) and cover lettersstarting from:
Files uploaded by the user (PDF, Word, images or other formats).
Forms completed on the platform.
Data imported from your LinkedIn profile (with prior user authorization).
Job searchAnalyze your profile to find job offers that match your skills and experience.
Communication: To communicate with you regarding updates, job opportunities, and other relevant information.
Market analysis: Conduct internal analyses to better understand the labor market and user needs.
Information processingusing tools such as:
Google(for example, for text extraction or auxiliary services).
Artificial Intelligence (AI) Systemsintended for the analysis and writing of CV content and motivation letters.All of this without revealing non-anonymized personal data to these external providers.
Service improvementsInternal statistics and platform maintenance. Improving and personalizing our services based on user needs and feedback.
3. Data Anonymization
Before using third-party services (such as Google or AI tools), the platform:
Remove or replace all personally identifiable information(name, surname, address, emails, telephone numbers, specific dates, LinkedIn identifiers, etc.).
Generates aanonymized datasetthatprevents the direct or indirect identification of the user.
External analysis or processing is only performed using this anonymized data.
Thus, External providers do not receive personal data.but information previously processed by the platform to prevent user identification.
4. Legal Basis for Processing
The treatment is based on:
User consent, explicitly granted when registering, uploading documents, or connecting your LinkedIn account.
Contract execution, when the treatment is necessary to provide the main service of CV creation.
Legitimate interest, for the maintenance of the service and technical improvement, always without violating the user's rights.
5. Categories of Data Collected
We can collect:
Identifying information: name, surname, email, telephone (only for CV preparation).
Professional information: work experience, education, certificates.
Information provided in the CV.
LinkedIn data authorized by the user.
Technical browsing data (approximate IP, technical cookies, logs).
No sensitive data(health, religion, ideology…) is requested; if it appears in the user's files, it will beautomatically removed during the anonymization process.
6. Communication of Data to Third Parties
The platformdoes not share personally identifiable datawith third parties.
Only third-party tools (Open AI, Google, etc.) will be used with previously collected data.anonymizedexclusively to offer functionalities for analysis, CV generation, cover letters, searching for related jobs and other related functionalities.
External providers operate asthose responsible for the treatmentin accordance with the GDPR, always without access to the user's personal information.
7. Data Retention
Personal data is kept only for the time necessary to generate the CV or while the user keeps their account active.
The user can request at any time theimmediate eliminationof your data and documents.
Anonymized data used for statistical or service improvement purposes can be kept indefinitely, as it does not allow the user to be identified.
8. User Rights
The user may exercise the following rights:
Right of access.
Right of rectification.
Right to erasure (“right to be forgotten”).
Right to object.
Right to restriction of treatment.
Right to data portability.
Control authorities:
Switzerland: FDPIC – https://www.edoeb.admin.ch/edoeb/en/home.html
EEE: https://edpb.europa.eu/about-edpb/board/members_en
You can exercise these rights by contacting us through our contact form or by sending an email to:support@serengpt.ai.
9. Information Security
The information is stored inSatigny, Geneva, Switzerland, on the servers ofInfomania. The platform implements technical and organizational measures to ensure:
Data confidentiality and security.
Communication encryption (HTTPS).
Internal access controls.
Automatic deletion of documents after processing.
10. Transfers between third parties
Google services and other AI tools may involve international data transfers.
Nevertheless, Only anonymized data is sentthatdo not constitute personal dataaccording to the GDPR.
In any case, they are secured through standard contractual clauses (SCC) or equivalent mechanisms.
11. Policy Modifications
The data controller may update this Policy at any time. Users will be notified of any substantial changes.
12 Cookies and tracking technologies
A. Use of cookies
We use cookies and similar technologies to improve your experience on our platform, analyze the use of our services, and personalize content.
B. Types of cookies used
Essential CookiesThese cookies are necessary for the proper functioning of our site and cannot be disabled in our systems.
Performance cookiesThese cookies allow us to count visits and traffic sources to measure and improve the performance of our site.
Functional cookiesThese cookies enable the site to provide enhanced functionality and personalization.
Segmentation cookiesOur advertising partners may set these cookies to create a profile of your interests and show you relevant ads.
C. Cookie Management
You can configure your browser to block or notify you when these cookies are installed. However, some parts of the site may not function properly without them.
13. Analysis Tools
Use of Google Analytics
We use Google Analytics to collect information about the use of our site, such as page visit frequency, visit duration, and site interactions.
Google Analytics collects information such as IP address, browser type, referring page, etc. This data is anonymized and does not allow you to be personally identified.
14. Contact information
Declix SARL
info@declix.io
+41 22 820 17 77
